This would be the third time SmartBargins.com has sent the wrong sunglasses, listed on the receipt as "Oscar de la Ranta Women's Tortoise asses" -- their inventory computer's strange automated way of shortening "Oscar de la Ranta Women's Tortoise
Sunglasses." SmatBargins.com has sent me another UPS return label and so today I am sending sunglasses back for a third time. We are getting closer this time as they only got the color wrong, not the entire style. Tonya their sales rep took all my information in good stride and laughed out loud when I asked if I was approaching the record for wrong order returns and pointed out how the receipt read: Women's Tortoise Asses. Pleasant as this banter was I hope this is the last time I have to navigate the automated answering system, a system that dropped my first call last night after a long time listening to elevator music.
For the record my wife couldn't stop ribbing me about the efficiency of American mail order corporations and seemed to take great glee in knowing I would have to go through the call center again to complete my gift order for her. Maybe she sees this all as appropriate karma payback for other recent purchases of mine without consulting her first.
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